Refund Policy

Overview

At ClayCV, we strive to provide the best AI resume building experience. If you are not entirely satisfied with your purchase, we're here to help.

Digital Services

Due to the nature of digital goods and services, we generally do not offer refunds once a paid feature (such as a premium template download) has been accessed or used. However, we understand that exceptional circumstances may occur.

Refund Eligibility

We may consider refund requests on a case-by-case basis if:

• You experienced a technical error that prevented you from using the paid features.
• You were charged incorrectly or multiple times for the same service.
• You submit your request within 14 days of the purchase date.

How to Request a Refund

To request a refund, please contact our support team with your transaction details and a description of the issue. We will review your request and notify you of the approval or rejection of your refund.

Processing Time

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer's policies.